Family Support
At Charter Academy we are proud of the support we are able to offer our families. We have a friendly pastoral team that work hard to overcome barriers to learning.
Pastoral Team
- Mrs Zoe Tite- Designated Safeguarding Lead & Assistant Head Teacher
- Mrs Morris– Family Support Worker
- Mrs Mackey- Family Link Worker
- Mrs West- Attendance lead
Our team can support with a whole range of issues such as attendance, low self-esteem, anxiety, friendship issues; that may impact on the children’s ability to learn. Support offered may be in the form of small group interventions, family communication or a piece of 1:1 work.
External Support
We are also able to signpost your family to services/agencies that can provide specialist support. Below is list of just a few agencies that can provide extra advice and support:

Coventry City Council: Cost of living and wellbeing support

Citizens Advice Bureau: Advice on your rights; debt; housing and other legal matters.

Breakthrough: The Breakthrough programme is a project that helps people tackle the financial barriers they face in gaining and sustaining employment. The Building Better Opportunities Programme works throughout Coventry and Warwickshire to assist people in gaining access to education and training, in addition to taking on an active role within their community.

Foodbank: Today people across the UK will struggle to feed themselves and their families. Redundancy, illness, benefit delay, domestic violence, debt, family breakdown and paying for the additional costs of heating during winter are just some of the reasons why people go hungry. Please do not feel embarrassed by this, contact Mrs Hammond or Mrs Bruton at school who can both distribute foodbank vouchers.